People are vital to the success of your franchise. After all, it's unlikely you started a franchise simply to raise capital; rather, it was probably to unlock people productivity through local, hands-on ownership.

Recently I decided to buy an LCD TV.

“Retail is a University” by Peter James Ryan and Gerard Manion, celebrates retail as a career of first choice. It is a must read for mentors and HR professionals seeking aids to assist those they are guiding and retail employees looking for inspiration and a vision of what can be.

Part-time and casual staff are essential to the running of a successful retail store. However due to the seasonal nature of these staff and restrictions in training budgets, they are often the least prepared to serve customers, maintain safety standards and help reduce theft.

Retail eLearning involves the delivery of training over the Internet using text, video, audio and graphics. It enables retailers to cut costs, increase sales and customer basket value as well as improve staff retention and brand loyalty.