Cold Rock Ice Creamery is taking on social media, using Facebook and Twitter to communicate with its customers.  The national ice cream franchise, which has an official Cold Rock Facebook fan page, is encouraging franchisees to set up their ...

Autobarn CEO, Paul Dumbrell, has unveiled the company's new website, featuring a host of interactive tools for customers.  “We’re extremely excited about this launch. We’ve consulted extensively with customers and staff to d...

FlyBuys has become the first loyalty program in Australia to launch its own iPhone application, allowing its 10 million cardholders to monitor their FlyBuys point balance and select rewards on an iPhone.  According to the company, iLoyalty reco...

Watchmaker, Storm London, has launched an Australian online store.  “The online store allows customers to view and purchase our watches and accessories from the comfort of their own home,” said John Rose, official agent for Storm...

Pureplay internet retailers rule when it comes to the world of online lingerie purchases. According to Experian Hitwise's Top 20 websites, intimate apparel and accessories for the week ending July 19, just three multi-channel brands fall in the to...

Webling Interactive has officially released Coles Shopmate, an iPhone app allowing shoppers to check the prices of more than 5000 products targeted to the users location. The app also includes a shopping list and recipes. ...

Coles' online, has introduced its shopping service to residents of Wollongong, south of Sydney.  It is the first major grocery retailer to introduce an online shopping service from a local Coles store to Wollongong. It will cover all areas f...

A volcano erupts in Iceland disrupting the travel plans of hundreds of thousands of people all over the globe and causing chaos for airlines, airports and convention organisers.  Where did many affected travellers look for information, advice ...

Inside Retailing is investigating the accuracy of reports by the Sydney Morning Herald that Wesfield is preparing to launch a virtual online shopping centres.  The newspaper claims Westfield is in final negotiations with tenants for the virtua...

Since so many companies were burnt in 2000, retailers have all been waiting in the shadows to see what the other guys are doing first., writes Karson Stimson*.  Ten years on, and finally we are starting to see some more traditional retailers...