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Award winning gift retailer finds success online

Meet the award-winning online gift retailer giving bricks and mortar stores a run for their money.

Six tips for delivering great online customer service

Even though online retailers may never meet their customers in person - they are driven by feelings and emotions.

GetPrice.com.au gets personal

Australian comparison shopping site, GetPrice.com.au, has unveiled a new website, introducing a range of personalisation tools.

Online toy retailer turns 3

When 'mumpreneur' Maxine Auld met her 12 month sales budget in 12 weeks, she knew she was onto something.

Network  Planning

The path to your ideal store network is paved by planning. If you don’t know where you are going – any road will lead you there.

Picky online shoppers will be lost if sites don't deliver

Nearly three-quarters of online shoppers in the US (73%) will leave an e-commerce site within one to two minutes of not finding the products they are looking for.

Leveraging online consumer behaviour

Australian retailers are not fully leveraging e-commerce, and with Google Checkout about to launch, they’d better wisen up…

Online retailers putting more effort into details: survey

Online retailers are concentrating on improving their websites’ product details as shoppers become more web-savvy, according to new research.

New survey reveals continued consumer intolerance with ecommerce failures

The results of a newly released US consumer survey reflect growing frustration amongst consumers from poorly functioning retail websites.

Online shopping carts: why are customers walking away?

Imagine you are walking through a grocery store and have just crossed off the final ingredient from your shopping list.

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