Google will sell the online services of other business software makers in an effort to fill its own product gaps and persuade more companies to rely on applications piped over the Internet.  The online store unveiled late on Tuesday in the US ...

A former New Zealand florist who changed an online map to steer business away from her competitors and into her store will have to complete 100 hours of community service.  Kendra Drinkwater, who ran a florist in the North Island port city of Na...

Entry for the 2010 Online Retail Awards (ORA) is now open, following the success of the inaugural accolades last year.  The ORA's consider themselves to be the only independent international awards that celebrate customer experience provided by ...

The online payments service PayPal has taken the unusual step of suspending many transactions in India for more than a week.A spokesman for the service said Saturday that "personal payments" to and from India are being blocked. Transfers to banks in ...

Amazon.com says it will give in to publishing giant Macmillan and agree to sell electronic versions of its books even at prices it considers too high.New copies of Hilary Mantel's Wolf Hall, Andrew Young's The Politician and other books published by ...

Subway New Zealand has relaunched its website to include a new look and more interactive features.  The website has been completely redesigned now enables customers to order online, check Subcard balances and view Subway's latest news and events...

New research forecasts that British consumers will spend £7.2 billion (A$12.7 billion) and almost double their level of online grocery shopping by 2014.  International grocery analyst company IGD reports that in 2009, 13 per cent of adults ...

Microblogging service Twitter has branched into the market for electronic payments, unveiling a mini credit card swiper that plugs into the iPhone at a European internet fair on Wednesday.  Twitter's founder Jack Dorsey told AFP the device, the ...

Battling Christmas crowds and queues at the local shopping centre will puts shoppers under significant levels of stress, a new study has found.  The PayPal Bags of Stress Xmas Survey reports that almost 70 per cent of Australians believe the...

Sales in the online retail sector fell flat in January, according to the latest Coremetrics US Benchmark report for the month.

Even though online retailers may never meet their customers in person - they are driven by feelings and emotions.

Nearly three-quarters of online shoppers in the US (73%) will leave an e-commerce site within one to two minutes of not finding the products they are looking for.

The results of a newly released US consumer survey reflect growing frustration amongst consumers from poorly functioning retail websites.

Imagine you are walking through a grocery store and have just crossed off the final ingredient from your shopping list.