Customers wins major Coles deal | IR News

Customers wins major Coles deal

Posted Date: 14/11/2011

By Inside Retail

Customers Limited won a competitive tender for Coles to provide a full managed service across more than 400 ATMs in Coles Express service stations and convenience stores for five years.

Under the deal, new ATMs bearing Coles branding will be rolled out from now into 2012.

“Securing this agreement solidifies Customers’ expansion into the outsourced managed ATM services space, providing the company with incremental annuity revenue and further diversifying existing transaction-based revenue streams,” said MD Tim Wildash.

Customers will provide ATM hardware and software, ongoing maintenance, cash servicing, branding and 24-hour technical support to Coles Express.

“Securing an agreement of this scale with one of our country’s largest and most successful retailers shows just how competitive we are and will continue to be in this space. This demonstrates our capabilities in managed services for both the financial institutions and the corporate sectors,” Wildash said.

Customers will be installing Nautilus Hyosung’s bank-style ATMs combined with Kalignite software at Coles Express sites. Kalignite software will enable advanced functionality and personalised service to be delivered directly to Coles Express customers.

Under the agreement, Customers will upgrade existing Coles Express ATM facilities, and will be installing ATMs at Coles Express sites that do not currently have ATM facilities.

Keywords: Customers, Coles

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