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| Coffee chain wins business award |
   
Posted Date: 22/07/2011
By Inside Retail
Zarraffa’s Coffee has won an Australian Business Award for Enterprise.
The Australian Business Awards, now in their sixth year, challenges the full spectrum of private, public and non-profit sector organisations in Australia through comprehensive business and product award categories. Of 928 organisations that entered, 103 were recognised with an award.
The Australian Business Award for Enterprise recognises "outstanding commercial success whilst undertaking bold new ventures" and Zarraffa’s Coffee CEO Kenton Campbell is pleased his company, franchisees, staff and business operation have been endorsed for their efforts.
“This acknowledgement is a clear reinforcement that our measured plan to create healthy franchise partnerships, while strengthening our brand through product and service, has paid off”, said Campbell.
“Our commitment to our franchisees by improving and developing our business model, specifically our drive thru operation, and delivering on our promise to our customers to make an individually perfect cup of coffee every time are what keep us at the top of our game.”
“Our 15 years in the coffee business, in both retail and wholesale, have provided us with the know-how to take the brand further and we look forward to building on our existing 46 stores by expanding into new territories in the near future.”
Tara Johnston, program director of the Australian Business Awards, said the standard of entries for 2011 was a testament to the strength and resilience of the Australian economy.
“Australian businesses continue to adapt business processes, invest in product development and develop dynamic e-business initiatives that increase productivity and quality standards for all. The Australian Business Awards provide a welcome opportunity for organisations committed to business and product excellence to receive recognition throughout their respective industries for driving positive business outcomes,” said Johnston.
“We are proud that the awards continue to promote the key values in the workplace which foster a vibrant organisational culture and encourage enterprise, product innovation, service excellence, marketing excellence, environmental sustainability and community contribution. We would like to congratulate all the 2011 winners for achieving exceptional results within the respective award categories.”
Business award entries are separated by industry classification per award category and evaluated in accordance with the award criteria across seven main areas, including leadership and strategy, impact on industry, adaptability and sustainability, human resource management, customer relationship management, process management and evidence of success.
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