Sometimes it seems like you get one fleeting dance across the shopfloor and then it’s all over. Learn from the best how to fine-tune your repertoire of staff retention strategies and lower staff turnover for good...

How does your business rate at selecting the right staff? It’s not only the job candidate who should be out to make a good impression...

Nearly two-thirds of the retailers who participated in the 2005 Trak Recruiting Salary survey said they found it more difficult to find suitable staff than the year before

Retailers look for characteristics such as confidence, people skills, a positive attitude, and an ability to deal with customers in a friendly manner when recruiting entry level employees...

Tips to attract and retain top staff in a tight labour market.

Recently, Australians were riveted to their televisions as they watched two miners in Beaconsfield, Tasmania, who had been trapped for 14 days, walk away from the disaster. A community celebrated. Then, hours later, a community mourned as the funeral for the third miner, who died in the cave-in, took place.

Retail education has become more flexible and more accessible to meet the training needs of everyone from entry level to senior retail executive to business owner.

Retail businesses would be very lucky at the moment to have a wide choice of prospective staff. Advertising and sourcing has to be highly competitive with other local businesses, the big money offered by the mining industry and the perceived comfort and status of high profile industries.

It’s not enough to be the king or queen of product knowledge – communication with customers is a two way street…

Australian registered training organisation Vitreous says that more of the nation’s companies are practising what learning and development managers have been preaching – that training has far reaching consequences for business improvement, other than simply upskilling staff and improving productivity.

Fashion retailers are losing out on billions of dollars a year because sales staff are only engaging with 7% of customers who enter the store, a global survey has found.

Are Australian Workplace Agreements making a splash with retailers or are they a recipe for a PR disaster? Inside Retailing Magazine examines how retailers are responding to the new industrial relations laws.

The National Retail Association explains the federal government’s Work Choices Bill and outlines its likely impact on retailers.

With major reforms to industrial relations being made over the next 12 to 18 months, it is critical retailers become well-informed of their options...